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  1. lettingaproperty.com
  2. Account

Account

Managing your dashboard, plans and account.

Upgrading platform

  • Will my existing plan apply to the upgraded platform?
  • Will my account login work on the upgraded platform?

Plans and services

  • I've purchased a service, how do I get started?
  • How much does it cost to switch agents?
  • Will I need a new tenancy agreement if I switch agents?
  • Can I choose any plan when I switch to you?
  • Will switching agent to you affect my tenant?
  • Do I have to wait until my current tenancy ends to switch to you?
See all 9 articles

Account, security and site

  • Why do I need to verify my ID?
  • Why do landlords need a UK-based address?
  • Where can I find my invoices/receipts?
  • How do I log in?
  • Can I have an account for two people?
  • What is Stripe?
See all 15 articles

Communication

  • How do I create and use message templates?
  • How will I know if I have a message?
  • How can I contact my landlord?
  • How can I contact my tenant?
  • How do I use the Message Centre?
  • Can I save a message as a template?
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